Cookie Policy

Information about the cookies we use.

Kwiki Tours ("Kwiki Tours," "we," "us," or "our") uses cookies and similar technologies to enhance your experience on our software-as-a-service (SaaS) platform, website, and related services (collectively, the "Services") for managing tour and activity bookings. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences. By using our Services, you consent to our use of cookies as described in this policy, subject to your ability to opt out where applicable.

1. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone) when you visit a website. They help websites function properly, remember your preferences, and provide insights into how the site is used. We also use similar technologies, such as pixels and local storage, which serve comparable purposes (collectively referred to as "cookies" in this policy).

2. Types of Cookies We Use

We categorize cookies based on their purpose and duration:

  • Essential Cookies: These cookies are necessary for the Services to function properly, such as enabling account login, managing bookings, and processing payments. You cannot opt out of these cookies without affecting your ability to use the Services.
  • Performance Cookies: These cookies collect anonymized data about how you use our Services (e.g., pages visited, time spent). They help us improve performance and user experience.
  • Functional Cookies: These cookies remember your preferences (e.g., language settings, display options) to provide a personalized experience.
  • Marketing Cookies: These cookies track your activity to deliver targeted ads or content, including on third-party platforms. They may be set by us or our advertising partners.
  • Session Cookies: Temporary cookies that expire when you close your browser.
  • Persistent Cookies: Cookies that remain on your device for a set period or until deleted, used for remembering preferences or tracking behavior over time.

3. How We Use Cookies

We use cookies to:

  • Authenticate users and maintain secure sessions.
  • Enable core functionality, such as booking management and payment processing.
  • Analyze usage patterns to optimize the Services (e.g., identifying popular features).
  • Personalize your experience by remembering your settings or preferences.
  • Deliver relevant marketing content, including ads tailored to your interests.
  • Measure the effectiveness of our marketing campaigns.

4. Third-Party Cookies

Some cookies are set by third-party services integrated with our platform, such as:

  • Analytics Providers: Tools like Google Analytics collect anonymized data to help us understand user behavior.
  • Payment Processors: Services like Stripe or PayPal may use cookies to facilitate secure transactions.
  • Advertising Partners: Third parties may set cookies to serve ads based on your interests, both on our Services and other platforms.

These third parties have their own privacy and cookie policies, which we encourage you to review.

5. Managing Your Cookie Preferences

You can control how cookies are used:

  • Cookie Consent Banner: When you first visit our Services, you may see a banner allowing you to accept or customize cookie settings. You can revisit these preferences at any time through the "Cookie Settings" link in our footer.
  • Browser Settings: Most browsers allow you to block or delete cookies. Visit your browser’s help section for instructions. Note that blocking essential cookies may prevent you from using certain features of the Services.
  • Opt-Out Tools: For marketing cookies, you can opt out via industry tools like the Your Online Choices website (for EU users) or the Network Advertising Initiative.

If you are a customer booking through a Provider’s website powered by Kwiki Tours, the Provider may also use cookies. Please review their cookie policy for details.

6. Cookies and Privacy

Our use of cookies may involve processing personal information, such as your IP address or browsing behavior. This processing is governed by our Privacy Policy, which provides more details on your rights and our data practices.

7. Cookies Used by Providers

Tour and activity providers ("Providers") using our Services may set their own cookies on websites or booking pages powered by Kwiki Tours. Providers are responsible for obtaining your consent and informing you about their cookie usage in compliance with applicable laws (e.g., GDPR, ePrivacy Directive). Kwiki Tours is not responsible for Providers’ cookie practices.

8. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or through the Services at least 30 days before they take effect. Continued use of the Services after such changes constitutes acceptance of the updated Cookie Policy.

9. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us at:

  • Email: info@kwiki.tours
  • Address: Kwiki Tours, 1887 WHITNEY MESA DR #2592, HENDERSON, NV 89014